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At Mighty Networks, we offer a few channels of support to ensure you and your members have the help you need.

Chat with Our Team

The simplest and quickest way to get in touch with our team is when you’re logged into your own Mighty Network.

Availability

Our team of customer advocates is available via the “Need Help?” button at the bottom right corner from 6am to 6pm PT every day of the week. Need Help Button

How It Works

  1. Click the ‘Need Help?’ button at the bottom right of your screen
  2. Click ‘Send us a Message’
  3. Ask your question
Submit Support Request Conversations are easy to manage—you’ll receive replies both in your Mighty Network and in your email. From feature requests to technical questions, the team is here to support you!

Member Support

As a Mighty Network Host, you also get customer support for your members. They’re able to connect with us via help@mightynetworks.com.

Premium Support by Plan

Community Plan and Up

We offer premium support for Hosts on the Community Plan and higher tiers.

Mighty Pro Hosts

Mighty Pro Hosts receive:
  • VIP customer support: Priority assistance when you need it
  • 1:1 monthly strategy sessions: Work with your dedicated Community Strategist

Chat with CoHost

You can also chat with CoHost, our AI feature that knows all about:
  • Best practices for building a community
  • In-depth product knowledge
  • Platform features and how to use them

Mighty Community

Mighty Community is our free community for Hosts just like you! It includes:
  • Excellent resources
  • Ability to collaborate with other Hosts
  • Live events to attend
  • Learning opportunities
Mighty Community

People Magic Prompts Course

We also offer our People Magic Prompts course, where we share our proven frameworks for creating, growing, and selling thriving communities, online courses, and memberships.

Summary

No matter which plan you’re on, you have access to support resources to help you succeed. As you grow, premium support options provide even more personalized assistance.