How Can I Set Up Automations in My Mighty Network?

Available on the Launch Plan and above, Automations let you automatically perform actions in your Mighty Network based on specific triggers. You can use Automations to:

• Unlock rewards like secret courses, challenges, or 1:1 calls
• Open or close Event RSVPs
• Invite or remove people from Spaces or Plans
• Reward active members based on their engagement
• Celebrate members who attend Events
• …and much more!

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Triggers

The triggers you have available depend on the Mighty Plan you’re on.

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Here is a full list of Triggers:

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Here is a full list of Actions:

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How Do Automations Work?

Each Automation includes two parts:

• Trigger — What starts the Automation (e.g., a member completes a quiz or joins a Space)
• Action — What happens next (e.g., award a badge or send a message)

Note: Automations only apply from the moment they’re created. They do not work retroactively, except for the Member Inactive trigger, which applies based on general inactivity.

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How to Create an Automation

1. Go to Admin > Automation > Create Automation — the direct path is /admin/automation.
2. Give your Automation a clear, descriptive name.
3. Choose a Trigger (when something happens).
4. Choose an Action (what you want to happen).
5. Click Create — and your Automation goes live!

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Filters

You can filter Triggers by selecting the ”+” icon under Triggers:

• Audience Filters — Launch plan and up - available on all Triggers except Event Reached Number of RSVPs.
• AI Filters —Growth plan and up - available on Commented on Post and Host Received Private Message.

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Multiple Actions

Available on the Launch plan and up, you can add up to 3 actions to a single Trigger. Each action can include its own delay. They will run independently, so a failure in one won’t stop the others.

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Add Delays to Actions

You can delay when an Action happens. Choose from:

• Immediately
• After 1, 3, 5, 10, or 30 minutes
• After 1 hour
• After 1 day

Here are a few examples of how you can use the delay feature:

• Welcome and Introductions: Delay introducing new members to Spaces or upcoming events, giving them time to settle in and complete their Welcome Checklist.
• Staggered Onboarding: Create a phased onboarding experience by revealing resources or sending follow-up messages at specific intervals to avoid overwhelming new members.
• Course Completion Badges: Delay awarding a course completion badge to allow for review or a special congratulatory message.

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Managing Automations

You can manage existing Automations using the three-dot menu next to each Automation:

• View/Edit – Update any details.
• Pause/Activate – Temporarily stop or resume the Automation.
• View Logs – See up to 200 logs from the past 48 hours (includes timestamps, member names, and actions).
• Delete – Permanently remove the Automation.

You can also search, filter, and sort Automations by:

• Status: Active, Paused, Suspended, or Disabled
• Space: View Automations tied to specific Spaces
• Date Created or Name (A–Z or Z–A)

To see Automations for a specific Space: Go to the three-dot menu > More > View Automation Workflows.

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Here are some suggestions to try out!

Award engagement on a post Trigger: Comment on Post Action: Add a Badge Close Event RSVPs after the maximum number has been reached. Trigger: Event Reached Number of RSVPs Action: Close Event RSVPs Track your members who convert from a free trial Trigger: Converted Free Trial of Plan Action: Add Tag Offer a Badge to members who complete quizzes Trigger: Completed Quiz Action: Add Badge Reach out to members who cancel to increase retention Trigger: Canceled Subscription to Plan Action: Send Private Message