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As a Host, you can downgrade your plan, cancel your subscription, or deactivate or delete your Mighty Network entirely. This article walks you through each option and what to expect.

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How to Downgrade Your Plan

If you want to switch to a lower-tier paid plan:
  1. Log in to your Mighty Network on web.
  2. Select your profile photo (top right).
  3. Choose Mighty Billing Plan.
  4. Scroll to the bottom and select Downgrade Your Plan.
  5. Choose your new plan and confirm.

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How to Cancel Your Plan

Canceling your plan downgrades your Network to the Free Plan.
  1. Log in to your Mighty Network.
  2. Select your profile photo.
  3. Choose Mighty Billing Plan.
  4. Scroll to the bottom and select Downgrade Your Plan.
  5. Choose Downgrade to Free Plan, then confirm.
You’ll continue to access your existing premium features until your current billing cycle ends.

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Canceling an Engagement Boost

Engagement Boosts must be canceled separately.
  1. Go to Mighty Billing Plan.
  2. Select your Boost Level under Manage Your Plan.
  3. Scroll to the bottom and select Cancel Boost.

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Deactivating or Deleting Your Mighty Network

You can either deactivate your Network (temporary, reversible) or delete it (permanent).

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How to Delete Your Mighty Network

Before deleting your Network, make sure:
  1. Your Mighty Network is on the Free Plan.
  2. All active paid plans are fully deactivated.

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Step 1: Downgrade to the Free Plan

Go to Admin > Mighty Billing Plan, then follow the prompts to downgrade.

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Step 2: Deactivate All Active Member Plans

If you use integrated payments:
  1. Go to Admin > Plans > Plans List.
  2. Deactivate each active plan.
  3. Wait a few hours for all plans to disappear from the active list.

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Step 3: Delete Your Mighty Network

When everything is fully deactivated:
  1. Go to Admin > Setup > Basics.
  2. Scroll to the bottom and select Delete it here.

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Important

Deleting your Mighty Network is permanent. All content, data, and member activity will be removed and cannot be recovered.

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How to Deactivate Your Mighty Network (Instead of Deleting)

If you’d like to pause your Network without permanently removing it, you can request a deactivation. Deactivation:
  • Makes your Network inaccessible to members
  • Preserves all content
  • Allows you to return and reactivate at any time
To request deactivation, contact our Customer Advocacy Team:
  • Use the Need Help button in the bottom right corner of your Mighty Network, or
  • Email [email protected]

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What Happens When You Downgrade to the Free Plan?

The Free Plan includes the following features: Within your Spaces, you’ll still have access to:

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What Features Will Be Lost When Downgrading?

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From the Business Plan to the Free Plan

You’ll lose access to the following features:

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From the Courses Plan to the Free Plan

Features lost are the same as above, minus SSO and custom email domains.

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From the Community Plan to the Free Plan

You’ll lose:
  • AI Features
  • Custom Domain
  • Zoom Integration
  • People Explorer
  • SEO tools
  • Questions & Polls
  • Events
  • Invite & Share
  • Member Referrals
  • Members Near You
  • Members Like You
  • Livestreaming
  • Priority Customer Support
  • Request to Join Form
  • Discovery Section
  • Welcome Checklist
  • Welcome Section
  • Featured Section
  • Navigation Links
  • Natively Uploaded Videos