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We want your members to feel safe and supported in your community. To help them manage their experience, members can block other members, report a member, or report a post they believe is inappropriate. Here’s how each option works.

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Blocking or Reporting a Member

Members can block or report someone from their profile:
  1. Go to the member’s profile.
  2. Click the three-dot menu.
  3. Select More.
  4. Choose Block or Report.
They can also block or report from a chat message:
  1. Open the chat with the member.
  2. Click the three-dot menu.
  3. Select More.
  4. Choose Block or Report.

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Blocking a Member

  • The blocker will no longer receive notifications or 1:1 messages from that member.
  • Their existing 1:1 chat will clear from notifications after the next login.
  • Posts from the blocked member will no longer appear in the blocker’s Feeds.
  • The blocked member is not notified.
  • The blocked member can still see posts and comments created by the person who blocked them.
  • If you have been blocked, your chat view will appear normal, but your messages will no longer be delivered.

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Unblocking a member

To unblock someone:
  1. Go to the member’s profile.
  2. Open the three-dot menu.
  3. Select More.
  4. Choose Unblock.

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Reporting a Member

Members can report someone on both web and mobile:
  1. Go to the member’s profile.
  2. Click the three-dot menu.
  3. Select Report [Member Name].
  4. Choose a reason and click Report Member.
After reporting, members will see a confirmation message and an option to block the member they reported. When a member is reported, all Network Hosts receive a notification with the details and reason. Hosts can take action, including removing or banning the member.

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Reporting a Post

To report a post:
  1. Click the three-dot menu on the post.
  2. Select More.
  3. Choose Report Article.
If more than two members report the same post, it will automatically be hidden from the Activity Feed.

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Blocking and Muting Chats

Members can block another member directly from a chat:
  1. Open the chat.
  2. Click the three-dot menu.
  3. Select Block.
They will no longer receive notifications or 1:1 messages from that member, and they won’t see their posts in Feeds. Members can also mute notifications for a specific chat in their personal notification settings.

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Share These Instructions With Your Members

You can send members directly to the member-focused Help Center article here: Block or Report a Member. To learn about your moderation options as a Host, check out this article.