How Do I Create a Waitlist?

Waitlists let you collect interest before your Mighty Network, a new Plan, or an upcoming offering is ready to launch.  Instead of sending members to an experience that isn’t available yet, you can create a waitlist, add it to a landing page, and start building your audience before launch. Note: Waitlists are currently available on web only.

​

Create a Waitlist

You can create a waitlist from a Landing Page or directly from the Waitlists page in Admin.

​

From a Landing Page

• Go to Admin > Marketing > Landing Pages.
• Create a new landing page or edit an existing one.

• Add a Waitlist section.
• Choose Create New Waitlist (or you can choose an existing one)
• Complete your waitlist settings:
  
  • Internal Name (for your reference)
  • Customize the confirmation message -this is the message that people who join the waitlist will receive
  • Close Date and Time (optional)
    • If you would like to have a countdown timer, choose this option
  • Auto-Invite on Close (optional)
  • If you enable Auto-Invite on Close, choose whether people should be invited to:
  • Your Mighty Network, or
  • A specific Plan and where you would like them to land:
    • Plan Landing Page
    • Create Account Page
    • Sign in Page
• Customize the invitation message that will be sent when the waitlist closes.
• Save your waitlist.

​

From the Waitlists Page

1. Go to Admin > Marketing > Waitlists.
2. Select Create Waitlist.

Then follow the same steps as above to setup the waitlist.

​

Customize Your Waitlist

Once your waitlist has been created, you can customize how it appears on your Landing Page. You can edit:

• Heading and description
• Call-to-action button text
• Background image
• Optional countdown timer

The colors that it shows are from your Network branding colors. When you’re ready, click Save.

​

Waitlist Notifications

​

Host notifications

As a Host, you will receive a notification (email, in-app or push) whenever someone joins a waitlist. This notification is turned on by default and you can manage it by going to Personal Settings > Notifications

​

Waitlist confirmation emails

When someone joins your waitlist, they’ll automatically receive a confirmation email letting them know they’ve successfully signed up. The email also includes an unsubscribe link. If they are a full member, they will also get an in-app or push notification. Tip: We recommend joining your own waitlist with a test email address to confirm both the signup confirmation and confirmation email look the way you expect.

​

Managing Waitlists

To manage your waitlists, go to: Admin > Marketing > Waitlists From here you can:

• View all waitlists
• Edit waitlists
• Sort waitlists
• View waitlist leads
• Manually close a waitlist
• Delete a waitlist

​

Manage Leads

All waitlist signups are available in: Admin > Members > Leads This page also includes Sent Invites and Requests to Join, making it the central place to manage prospective members. From the Leads page you can:

• Search by email address
• Filter by:
  • Date
  • Status
  • Waitlist
  • Source landing page

On the Explore plan and above you will be able to

• See lead emails
• Invite individual leads
• Send bulk invitations
• Download leads as a CSV

​

Sync Waitlists with Kit

If you use the Kit integration, you can automatically sync waitlist signups. To enable syncing:

1. Go to Admin > Integrations > Kit.
2. Turn on Sync Waitlist Emails.

Note: syncing will not be on automatically and emails will not sync retroactively Waitlist signups are sent to Kit with the following tags:

• Waitlist Name
• Mighty Networks Integration

Once someone creates an account, their Network tag will also be added. After enabling the integration, create a test signup to verify that new waitlist leads are syncing correctly.

​

Close a Waitlist

You can manually close a waitlist at any time.

1. Go to Admin > Marketing > Waitlists.
2. Select your waitlist.
3. Click Close Waitlist.

If Auto-Invite on Close is enabled, everyone on the waitlist will automatically receive your invitation email.

​

Frequently Asked Questions

​

Do people need a Mighty Networks account to join a waitlist?

No. Anyone can join a waitlist by submitting their email address on your landing page.

​

Can I invite people later?

Yes. You can invite individual leads or send invitations in bulk from Admin > Members > Leads.

​

Can I automatically invite everyone when my waitlist closes?

Yes. Enable Auto-Invite on Close when creating your waitlist.

​

Can I add Leads to a Space, plan etc?

At this time, Leads haven’t created a full account yet, so they can’t be managed as full or limited members.

​

Can people see where they are in line?

No. Waitlists do not display a person’s position.

​

Can I limit the number of people on a waitlist?

Waitlists do not currently support capacity limits.

​

Can I create a waitlist for an individual Space?

Waitlists are added to landing pages and can invite people to your Network or a specific Plan. They are not available for individual Spaces.