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You have several options for managing your chat messages and controlling what you see in your conversation list.

Understanding Your Chat Messages

In your chat conversation list, you may see:
  • Private and group chats (direct messages with one or more members)
  • Space chats (conversations happening inside a Space)
  • Chat replies (responses to messages in any chat type)

Three-Dot Menu Options

From Your Conversation List

In the three-dot menu next to any conversation, you can choose to:
  • Mark it read or unread
  • Bookmark it
  • Open it in a new window
  • Mute it
  • Enable sounds
  • Show the send button
  • Access your notification settings for your account
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  • When you mute a conversation:
    • You won’t receive unread indicators on the chat icon or in your left navigation.
    • The conversation will stay muted until you choose to unmute it.
    • If you would like to remove seeing muted conversations in your chat list, head to Personal Settings > Chat and toggle off the option there
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  • When you bookmark a conversation:
    • You will be able to find it in your “Bookmarked” filter

Chat Management Options

Filters

Select a filter to view only the messages that match that category.
  • All
  • Unread
  • Bookmarked
  • Private
  • Spaces
  • Muted
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Mark All as Read

This will clear all new notifications in your chat list.
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Mark Individual Threads as Unread

This will mark individual chat messages as unread.
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Manage Chat Settings

  • Click on the three dot menu > Settings to see options to:
    • Customize the name of the chat
    • Add/remove people
    • Mute the conversation
    • Bookmark the conversation
    • Archive the conversation
    • Leave the conversation
    • Any participant can do this, including in a 1:1 chat.
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To learn more about adding and removing members, check out this article.

Chat Notifications

Muting a conversation stops all notifications for that chat. To change how you receive notifications, go to: ​Personal Settings > Notifications For more details, see our notifications article.

Modifying How Messages Are Sent

You can choose whether your private chat messages send when you press Enter or when you click a Send button.
  1. Click the chat icon in the upper-right corner.
  2. Click the gear icon.
  3. Toggling the Show Send Button on means you have to select “Send”

Archiving Chat Conversations

Archiving hides a conversation from your list. It reappears on its own if someone sends a new message. There’s no separate unarchive button—you bring an archived conversation back by starting it again:
  • Group or multi-member chats: Start a new chat with the same members. Selecting Start Chat picks up your existing conversation and its full history rather than starting fresh.
  • 1:1 chats: Go to the member’s profile and select Chat.
For information on blocking or reporting members, see How Do Members Block or Report Others?