Understanding Your Chat Messages
In your chat conversation list, you may see:- Private and group chats (direct messages with one or more members)
- Space chats (conversations happening inside a Space)
- Chat replies (responses to messages in any chat type)
- Mark it read/unread
- Bookmark
- Open in a New Window Mute
- Enable Sounds
- Show Send Button
- Access your Notification Settings for your account
- When you mute a conversation:
- You won’t receive unread indicators on the chat icon or in your left navigation.
- The conversation will stay muted until you choose to unmute it.
- If you would like to remove seeing muted conversations in your chat list, head to Personal Settings > Chat and toggle off the option there
- When you bookmark a conversation:
- You will be able to find it in your “Bookmarked” filter
Chat Management Options
You can further customize what appears in your chat list with filters.Filters
Select a filter to view only the messages that match that category.- All
- Unread
- Bookmarked
- Private
- Spaces
- Muted
Mark All as Read
This will clear all new notifications in your chat list.
Mark Individual Threads as Unread
This will mark individual chat messages as unread.
Show Muted Conversations
When enabled, muted conversations will still appear in your chat list.Show Private Messages
When enabled, only private chats (one-to-one or group) appear in your conversation list. Space chats will be hidden, and you won’t receive chat icon notifications for them.However, you’ll still see unread indicators for Space chats in the Left Navigation Panel.
Chat Notifications
Muting a conversation stops all notifications for that chat. To change how you receive notifications, go to: Personal Settings > Notifications For more details, see our notifications article.Modifying How Messages Are Sent
You can choose whether your private chat messages send when you press Enter or when you click a Send button.- Click the chat icon in the upper-right corner.
- Click the gear icon.
- Toggle Show Send Button on or off.
Existing Chat Conversations
On mobile
Tap the chat icon to open your chat list, access previous conversations, or start new ones.On web
Click the chat icon in the upper-right corner to view your existing chats.Archiving Chat Conversations
Archiving hides a chat from your list. The conversation reappears if someone posts a new message. To unarchive a conversation:- For group or multi-member chats: Recreate the chat with the same members. When you select Start Chat, the conversation will continue where you left off.
- For one-to-one chats:Go to the member’s profile and select Chat.