How Do I Chat With Other Members?

Chat is a simple, powerful way for you to connect with other members and keep conversations flowing—whether it’s one-on-one or in a group of any size.

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Types of Chat

• Private chats between 2 members
• Group chats with no limit on how many members you can add
• Space chats connecting inside of a Space

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Private Chat

To start a chat with a member:

• Click the chat icon in the upper right corner.
• Select + to start a new chat.
• Search for and select the member you want to include.
• Click Start Chat

You can also start a private chat by visiting a member’s profile and selecting Chat.

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Group Chat

• Click the chat icon in the upper right corner.
• Select + to start a new chat.
• Search for and select the member you want to include.
  • You will be able to add up to 50 members at a time, however there is no limit to how many people can be in a group chat.

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Managing a Conversation

• Click on the three dot menu > Settings to see options to:
  • Customize the name of the chat
  • Add/remove people
  • Mute the conversation
  • Bookmark the conversation
  • Archive the conversation
  • Leave the conversation
  • Any participant can do this, including in a 1:1 chat.

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Adding and Removing Members

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Adding Members

Go to conversation settings in the three dot menu and select the + icon to add up to 50 people at a time. There’s no limit on how large a group chat can grow. The list won’t show people who are already in the chat, have private chat disabled, are blocked, or are limited members. If a conversation with the same people already exists, we’ll ask whether you want to add them there or start a new conversation. Added members:

• See the full conversation history from the beginning of the chat when they join
• Won’t get notified that they were added, but they’ll see an unread count on their chat icon for any messages they haven’t viewed yet

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Removing Members

Any member can select and remove another member from the conversation by clicking the three dot menu next to their name: Removed Members

• Won’t get notified that they were removed
• If they happen to be inside the conversation when it happens, they’ll see a message that they’re no longer part of the chat. The conversation disappears from their list the next time they navigate away or refresh.

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System Messages

When someone is added, removed, leaves, or renames a conversation, everyone in the chat sees a message describing what changed.

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Space Chat

Inside of each Space, there is the ability to chat with other members. Depending on the type of community you’re a part of, your Host may or may not have this feature flipped on. You’ll see Space chat notifications:

• As a number indicator in the left navigation next to the Space
• In your conversation list

To learn how to manage the chat messages in the conversation list, check out the article “How Do I Manage My Chat Messages?” You can delete messages by hovering over them and selecting Delete.

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Ways to Interact in Chat

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Voice Notes

You can record and send voice notes (up to 10 minutes) in any type of chat on web or mobile. Voice notes also come with:

• Transcripts (with non-English language detection)
• Playback speed control

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@ Mentions

In all types of chats, you can @ mention people by typing “@” followed by their name. When you mention someone in a chat, they’ll get an in-app and mobile push notification. If you mention someone who doesn’t have access to the chat, you’ll see an error message: “This member will not be notified because they are not a member of this Chat.”

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Chat Replies

Replies help keep conversations organized, easier to follow, and more fun. You can reply in Space, private, or group chats by selecting the reply icon. When enabled, replies trigger in-app and push notifications. Chat threads also appear in your conversation list and begin with “Replies to.” To learn more, see How Do I Manage My Chat Messages?

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GIFs and Emoji Reactions

React with GIFs or emojis by simply selecting the icons!

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Add Files

You can also add files locally from your computer to a chat!

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Start a Conversation

If your Host has this AI feature enabled, then you will see the option to “Suggest a Conversation Starter”. When opening a direct message or group chat with someone you haven’t chatted with before, select Suggest a Conversation Starter. You’ll see a draft message based on your profiles and shared interests—you can send it as-is, edit it, or select Try Again for a new suggestion.

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Turning Chat On or Off

Your Host may have also allow you to turn off your individual private chat. If that’s an option, you will be able to see it in your Personal Settings** > Chat.** Because any participant can add someone to a conversation, a 1:1 chat isn’t guaranteed to stay just between 2 people unless everyone in it chooses to keep it that way.