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Members can cancel subscriptions through different methods depending on their platform.

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Cancellation Methods

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Desktop

Personal Settings > Plans and Access > Cancel Subscription

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iOS

Within the iOS app settings:
  1. Go to settings > [Your Name] > Media & Purchases
  2. Choose “View Account”
  3. Scroll down to “Subscriptions”
  4. Find Mighty Networks subscription
  5. Click on subscription and cancel

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Mobile Web Browser

Profile > Your Purchases > Active Subscriptions > Cancel Subscription

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What Happens After Cancellation

  • Members retain access until the end of their current billing period
  • Cancellation takes effect on next billing date
  • Members cannot immediately leave the plan without deleting account or host removal
  • For Free/Access Plans or One-Time Payments, members must contact host or support to be removed

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Host Notifications

Network Hosts receive email notification when a subscription is canceled. The notification will be sent the week the canceled subscription is scheduled to end. If there are multiple subscriptions ending, you will receive an email with all the subscriptions that are ending soon. Subscription cancellation notification The button to “View Member” or “View Members” will lead you to the member profiles so you can send them a direct message to learn more about why they are canceling their subscription. View member profiles
If a member’s payment lapses and subscription is canceled, the host will not receive a notification.