Check for Firewall or Network Constraints
Browser and Extensions
- Disable browser extensions
- Try different browsers
- Clear browser cache and cookies
Network Configuration
- Use a VPN to test your connection
- Temporarily disable local firewall
- Adjust antivirus software settings
- Review router configurations
- Consult IT department for corporate network restrictions
Navigate ISP Restrictions
If the issue persists, your Internet Service Provider may have restrictions:- Test upload from alternate networks (e.g., mobile hotspot, different WiFi)
- Contact your Internet Service Provider
- Optimize router settings for traffic shaping
Additional Troubleshooting Tips
Connection Stability
- Switch to network cable connection instead of WiFi
- Restart your router
- Ensure stable internet connection throughout upload
Systematic Testing
- Test with different browsers (Chrome, Firefox, Safari, Edge)
- Test on different devices
- Test on different networks
- Temporarily disable security software to isolate issues
When disabling security software, only do so temporarily for testing purposes and re-enable it immediately after.
When to Seek Support
If you’ve tried all the above steps and still experience issues:- Verify your internet connection stability
- Document the specific error messages
- Note which troubleshooting steps you’ve attempted
- Contact Mighty Networks support with this information
For more information about video uploading best practices, see our guide on uploading native videos to your Mighty Network.